return policy
refund policy
Refunds for orders are only accepted within 1 week of purchase.
Any seized order, shipped to an incorrect address, or already shipped by the time of refund request is not eligible for a refund.
Stickers are non-refundable but if the product received is defective, a replacement can be sent upon request.
RETURN POLICY
To be eligible for a return, your item(s) must be brand new, unwashed, tags attached (if any), and odorless. It must also be in the original packaging.
1. Items using sale promo codes over 15% off (For orders with promo codes between 15% off and 25% off, we will accept the return BUT there will be a 25% restocking fee.)
2. Sale items will also have a 25% restocking fee.
RETURN PROCESS
If your order is still eligible for return after reading the details above, please follow the directions below to continue with the return:
Email a return request to [email protected] including:
-Full name on the order
-Order #
-Items you would like to return
Please allow 3 - 4 business days for a response. Once we approve your request, we will send over instructions on how to go forward with the return.
*PLEASE NOTE: Customers are responsible for paying all shipping costs.